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Case Studies
Spencer Gifts
With Alteva’s Hosted VoIP PBX, Spencer Gifts upgraded their entire voice and data network of over a 1000 handsets and through the monthly saving of utilizing Alteva VoIP Spencer Gifts was able to see a true ROI of less than 4 months. In addition to saving about 50% on their Telecom Total Cost of Ownership, Spencer Gifts was able to address their business continuity objectives as well as implement a state of the art call center.
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Maximus
Maximus is a government contractor with 280 locations that consistently adds and closes offices depending on the length of their contracts. Maximus was in need of a highly scalable system that would allow for expansion. With Alteva Hosted VoIP, Maximus was able to easily open and close offices reusing the hardware as they saw fit.
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Xlibris
Xlibris is a multi-national publisher of online books that has call centers in the Philippines and throughout the US. With Alteva Hosted VoIP, Xlibris was able to get the call recording and reporting that it desperately needed. Xlibris, in addition to the high end call center functionality, also enjoyed a 25% savings over their former Hosted VoIP provider.
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Greenwood Partners
With Alteva, Greenwood Partners was able to save nearly 25% on the total cost of ownership over their former telecommunications provider. In addition, Alteva was able to address the business continuity needs by simply re-directing calls to a cell phone or any other phone number in the event of a power failure or disaster. More over, the senior management was able to receive calls on their IP phone at home as if they were sitting in the office.
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PTR Baler & Compactor
Alteva’s hosted solution stood out amongst the competition for PTR in many aspects, most notably in its cost savings. In addition to the Green benefits, Disaster recovery and operational benefits of the Hosted solution, PTR will realize a savings of $2,711.33/Month in non-cellular phone costs in 2010 compared to 2008 averages, amounting to $32,532 in the 2010 fiscal year.
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Related Links
Alteva Named a 2010 Honoree by the Stevie Awards
Alteva Grows Despite Economy
Alteva Chosen for Microsoft and BroadSoft Unified Communications Pilot
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