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Greenwood Partners
Client Profile:
Greenwood Partners is a boutique broker/dealer located in Jenkintown, PA.
Business Challenge:
Greenwood Partners was not satisfied with the reliability and cost of its past telecommunications service. As a small broker dealer they were looking for a feature-rich phone system that was resilient in the event of a power or network outage. Greenwood Partners was also looking for flexibility for some of their senior management to work from home.
Solution: Alteva Hosted VoIP Solution
With Alteva, Greenwood Partners was able to save nearly 25% on the total cost of ownership over their former telecommunications provider. In addition, Alteva was able to address the business continuity needs by simply re-directing calls to a cell phone or any other phone number in the event of a power failure or disaster. More over, the senior management was able to receive calls on their IP phone at home as if they were sitting in the office. This solution allowed callers to dial the same number and extension as if the user was sitting in his office but with the convenience of working from home.
Outcome: What the Client Said...
“Alteva has been one of the best vendors I have ever dealt with across the board. I found the real cost savings to be better than expected and are hands down better than other options (companies) which we were evaluating at the same time we evaluated Alteva. The availability, timeliness & friendliness of their support staff has been second to none.”
Matthew Kelly - Chief Compliance Officer for Greenwood Partners