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Maximus

Client Profile:

Maximus is an extremely dynamic and complex organization that offers government and industry a range of unique services, products, and solutions.

Business Challenge:

Maximus is a government contractor with 280 locations that consistently adds and closes offices depending on the length of their contracts. Maximus was in need of a highly scalable system that would allow for expansion. In addition, since some of their work deals with patient records, HIPPA compliance was critical.

Solution: Alteva Hosted VoIP Solution

With Alteva, Maximus was able to easily open and close offices reusing the hardware as they saw fit. In addition, Alteva was able to address the HIPPA Compliance needed by encrypting the RTP (Audio Stream). While pricing was 35% less than their existing system, Maximus as a publicly traded company took great comfort in the enhancements in Telecommunication Continuity of the Alteva Hosted VoIP system. The internal Maximus IT staff would be able to re-direct calls to any other location in the event of a power failure or disaster.

Outcome:

Maximus now enjoys the numerous benefits of a Hosted VoIP system. These benefits include extension dialing between offices and telephone / PC Integration through an easy to use tool bar and web portal.