Solutions

Alteva VoIP Service Plans

Every enterprise is different and has different needs. Only Alteva truly understands and develops solutions to meet the needs of enterprises like yours. Alteva offers two ways to purchase its Hosted VoIP service:

Role-Based Licenses

With this purchasing option, you can select pre-defined licenses packaged for the needs associated with each of the roles found in Enterprise companies, so that each roll has all the features they need, without being overwhelmed by features they will never use.

Alteva’s Role-Based Licenses are available for the following role types:

• Lobby
• Conference Room
• Visitor Station
• Office
• Office Plus
• Office Max
• Manager
• Mobile
• Telecommuter
• Executive
• Assistant
• Receptionist
• Call Center Supervisor
• Call Center Agent
• Call Center Agent Lite
• Voicemail Only
• Call Recording Add-On

Comprehensive Licenses

If you opt to purchase Alteva’s hosted VoIP service this way, your company’s users will each automatically be given Alteva’s Gold License, which provides them with all the basic features and functions they need including various call forwarding options, client call control, last number redial, speed dial, and much more.

If you chose, you can upgrade any or all of your users to Alteva’s Platinum License, which provides features such as Alteva Anywhere, CommPilot Call Manager, CommPilot Express, Remote Office, Sequential Ring, Simultaneous Ring, Shared Call Appearance, and more.

Additionally, you can enhance either the Gold or the Platinum License with any of these optional licenses:

• Advanced Feature Pack
• Communicator
• Reception Console
• Reception Console Small Business
• Call Center Supervisor
• Call Center Agent
• Assistant Toolbar
• Unified Voice Messaging
• Call Recording
• Voice & Web Conferencing
• Basic Trunk User