ALTEVA UNIFIED COMMUNICATIONS
Collaboration Tools to Enable "Circular Communications"
With Alteva’s true hosted Unified Communications, you can start out on your
VoIP phone or via an IM and then overlay different applications such as desktop sharing or video in a seamless, non-disruptive way, giving participants the ability to collaborate using an ultimate solution.
When using
Microsoft OCS integrated with a hosted voice over IP system phone, your computer screen is aware that you’re on a call, and with the click of a button you can bring up a screen-to-screen video call that’s added automatically to the handset-to-handset or phone audio. Rather than walking over to someone’s desk or taking the elevator to another floor, you can instant message a question and get an answer within seconds. Things that would’ve been challenging to explain over the phone are now much easier to share via video conferencing, desktop sharing, or
Live Meeting.
Video conferencing by itself is disruptive technology, rather than a collaboration tool.
If you want to use video, you have to change the way you communicate. In businesses, most communications start out with a simple phone call. We pick up the phone, dial a number, connect with someone and then talk. In order to increase your collaborative capabilities midway through your conversation, you’d have to stop what you were doing and re-shift and refocus to using a different method of communication, such as a WebEx. This is unnatural to the way most people communicate and collaborate, and often leads to aggravation and wasted time.
Especially as more and more companies are implementing telecommuting policies every day, the need for better collaboration tools is stronger than ever. This seamless transition or circle of communication is reinventing businesses today. This communications solution creates more productivity in the workplace by enabling efficient use of employee time and fewer distractions outside of the traditional business requirements. See circular communication in action.
Circular communication with Microsoft OCS allows deep, interactive communication.
Today's businesses need to transition from the information age into the communication age. Instead of just informing, we need to communicate. In order for businesses to be successful, it's not enough anymore to just inform; we need to thoughtfully and effectively collaborate and communicate.
