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Solutions Benefits of Unified Communications

Benefits of Cloud-Based Unified Communications

Hosted UC will help your business be more successful in a multitude of ways, including:

  • Increased Productivity. Forrester Research says that 50%of workers experience project delays on a weekly basis because a key decision maker can’t be reached,and Sage Research has found that 22%of monthly deadlines are missed because the right person can’t be found at the right time.’ Taking advantage of integrated UC features like IM and Presence, conferencing and desktop sharing will help your organization increase its productivity. When you increase your productivity, you are also improving your company’s customer service levels.
  • Increased Collaboration. Research from Gartner finds that by 2015 workers will spend more than 80%of time working collaboratively, and that collaboration will drive up to 50% of the next decade’s productivity. UC tools enable satellite offices and mobile workers to collaborate as if they are in the room with their colleagues.
  • Reduction in Time and Cost. Alteva’s cloud-based solution cuts deployment time by 75%, management time by 90% and TCO by 25-30%. It also brings the costs of new systems from $2000 per user for an on-premise solution down to $250-$350 per user.
  • Business Continuity. Direct access to redirect calls or relocate your entire business in the event of a storm or other disaster. When you eliminate on premise solutions, you eliminate the single point of failure.
  • Mitigate Technology Obsolescence. Never be behind the technology curve: New features and functionality are made available to you without costly upgrades, maintenance fees and costly moves, adds and changes.
  • Scalability. Purchase only the exact number of licenses, phone lines and handsets your business requires today. Easily add and remove users as your business expands and contracts to fit you business needs.
  • Vendor Consolidation. One vendor to manage and one bill to pay for Local, Long Distance, Conferencing, Exchange, OCS, SharePoint & Internet.
  • Built for the Enterprise. Alteva’s solutions were built around the needs of the Enterprise to provide the quality and reliability that businesses demand.
  • As Much as you Want, As Little as you Need. With Alteva, you can have our complete UC solution, or just the products and services your business needs, such as Call Reporting, Exchange, OCS with Live Meeting, Call Recording, Call Center Functions, etc.