Voice Applications
Third Party Voice Applications
Would your business be more efficient if your phone system integrated with your CRM? There are several third party Apps that will integrate Alteva’s telephony with commonly deployed computer applications such as Salesforce.com and ACT! to automatically log calls into your Contact Records as you make them.
Salesforce Connector
Alteva’s Salesforce Connector allows users to click to dial directly from Salesforce.com contact pages, answer calls, place calls on hold, transfer and more without ever leaving your Salesforce.com screen. Users can announce inbound calls and then automatically present the caller’s contact information from Salesforce and also view detailed call logs within the Salesforce.com activity history among other features. More...
Alteva Archive Call Recording
Alteva’s Call Recording application, Alteva Archive, uses a toll free number to enable users of any phone to record their calls anytime, from any location. Call Recording is a reliable service that comes with limitless, secure storage of user recordings and easy-to-use tools to manage the recorded files that can be accessed any time. More...
ACT! Phone Connector
The Alteva ACT! Phone Connector enables users to click to dial directly from Contact pages, answer calls, place calls on hold, initiate transfer and more without ever leaving the ACT! database screen. Enhance your company’s productivity by keeping notes and creating follow up activities in an automated process during calls. More...
Microsoft Outlook Integration
With Alteva’s Microsoft Outlook Integration application, users simply click on the contact list within which they want to search, enter the name of the contact in the search field, then click on the contact’s phone number to dial. More...
