Support

Alteva includes complimentary training for all new clients. Because, we understand that everything won't sink in the first time for anyone, we provide our clients with these downloadable Alteva User Guides.

Here you will find downloadable User Guides for several Alteva products:

Alteva Admin Portal User Guide

Alteva End User Portal User Guide

Alteva Telephony Toolbar User Guide

Alteva Collaborate User Guide

Alteva Voicemail User Guide

Receptionist User Guide

Here you will find downloadable R17 Resources:

R17 Receptionist Application Guidelines

R17 Call Center Application Guidelines

R17 Time Holiday Schedule

R17 Call Center

Here you will find downloadable Phone User Guides:

Polycom 330 User Guide

Polycom 430 User Guide

Polycom 450 User Guide

Polycom 500-600 User Guide