Alteva includes complimentary training for all new clients. Because, we understand that everything won't sink in the first time for anyone, we provide our clients with these downloadable Alteva User Guides.

Here you will find downloadable User Guides for several Alteva products:

Alteva Admin Portal User Guide

Alteva End User Portal User Guide

Alteva Telephony Toolbar User Guide

Alteva Collaborate User Guide

Alteva Voicemail User Guide

Receptionist User Guide

Here you will find downloadable R17 Resources:

Receptionist Application Guide

Call Center Application Guide

R17 Time Holiday Schedule

R17 Call Center

Here you will find downloadable Phone User Guides:

Polycom 300 Series User Guide

Polycom 400 Series User Guide

Polycom 500-600 Series User Guide 

Polycom Kirk Series User Guide